+1-855-211-0932 (ID:154425)
Not a customer yet? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you get lost inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A popup will appear. It includes comprehensive info about all the operations that you can perform on the page in question. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive library of instructional video clips describing how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you are looking for, explore our comprehensive Frequently Asked Questions database, which contains questions asked by real clients and provides practical solutions. We regulary update our FAQ database with new Q&A's in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of technical support engineers available 24x7 and ready to help you with any problem. Each support ticket you send will be replied to in less than one hour (the average trouble ticket response time is just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 154425

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com